![[Customer Service Survey™]](images/SB_logo.gif) After
managers have used the CheckPoint 360° Competency
Feedback System to identify their strengths and
areas for development, they can use the CheckPoint
SkillBuilder Series to develop the competencies that
are most important to their professional growth and
success. The CheckPoint SkillBuilder Series is
conveniently located on the Internet, making it easy
to implement and execute.
The CheckPoint SkillBuilder Series is an organized,
self-paced, self-study professional development
system that requires minimal HR effort. It contains
thoroughly researched material that helps managers
improve performance in all of the following
competencies:
- Listening To Others
- Processing Information
- Communicating Effectively
- Instilling Trust
- Building Personal Relationships
- Delegating Responsibility
- Adjusting To Circumstances
- Thinking Creatively
- Providing Direction
- Facilitating Team Success
- Working Efficiently
- Working Competently
- Taking Action
- Achieving Results
- Cultivating Individual Talents
- Motivating Successfully
- Displaying Commitment
- Seeking Improvement
 SkillBuilder
applies Profiles' unique KSS system to help managers
KEEP DOING the things they do well, STOP DOING those
things that interfere with their effectiveness, and
START DOING things that will improve their
performance.
SkillBuilder encourages managers
to perform their jobs better. It gives emphasis to
the importance of managers to the organization and
its goals and pays big dividends in the form of
improved productivity, fewer "people problems,"
increased employee retention, and greater profits.
SkillBuilder is an ideal method
for managers to improve their leadership and
management skills. It can be used anywhere and at
any time because it is on the Internet.
Managers participating in the
CheckPoint Skill Builder Series find it easy and
convenient. After responding to questions and doing
online exercises, they click a button on the screen
to print a customized Self-Improvement Report that
is a plan of action for professional development.
Using Skill Builder pays big
dividends because productivity, cooperation,
communication, employee retention and profits
increase while "people problems" are reduced. The
CheckPoint Skill Builder Series is the easy,
effective system for better management. It gives
managers the tools they need to maximize their
strengths, become better managers, and lead more
effectively!
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